SOS Support


Our SOS software allows our techs to be able to connect and assist you. Please select the correct version for you

SOS Instructions

  1. Select the version you need above
  2. Launch the downloaded program.
    It may be in your Downloads folder.
  3. Give the 9-digit number to our support tech.

When you want to end the support session, be sure to quit the program.

This ensures your computer cannot be remotely accessed any more until you download and run the program again.

For Android see our how to video here

For iOS see our how to video here


Support Line: 1-630-635-0015
Mon – Fri 9AM-5PM

Live Chat

Our live chat support is available
Mon-Fri 9AM – 5PM


Our Helpdesk is open