MANAGED IT SERVICES
Taking the stress away from IT
Are You Tired Of Dealing With Computers Problems?
Whether you’re upgrading from a legacy system or want to improve your levels of data compliance, transforming your business – and how your end users work – can free you from the frustrating technical concerns that clog up your day.
Our Managed IT Services are here to help you achieve this – so you can focus on the other tasks that are important to your organisation.
IT problems can be a headache, especially with multiple devices across multiple locations, and the costs of new hardware racking up. It’s why we offer you a range of services that meet your needs, including; Desktop as a Service, Managed Security, Managed Network, Identity and Access Management, and Managed Hosting.
Join thousands of businesses across the US and UK with one of the leading Microsoft Managed IT Service providers.
While there are many providers out there you could choose from, why choose us? We aim to provide each and every customer with a 1 to 1 experience. You are not just a number to us. We aim to make you feel that you are part of the Walker Hosting family. We don’t settle for any less! Why should you?
Receive instant help at any time of day with our IT support – available 24/7, 365 days a year. Even at Christmas!
Your servers can be supported whether they are located on-premise, At a Datacenter or hosted in the cloud
MICROSOFT O365 SUPPORT
Additional support is also available for Microsoft Office 365 and the Enterprise Mobility Suite (EMS)
You benefit from proactive patching and security monitoring on all desktops and servers
CLOUD HOSTED SERVICE DESK
Your users can check the status of their issues and queries via access to a cloud-hosted service desk system.
TRUE IT DEPARTMENT
We are your IT Department. We are there for you no matter your needs. We will always be at the end of the phone
Are You Tired Of Dealing With Computers Problems?
“Downtime costs money.”
That’s no secret, but it doesn’t quite capture the whole experience…you arrive to work in the morning, grab your coffee knowing you’ve got a hectic day ahead, and are ready to dive in.
For some reason your computer can’t access the database and neither can anyone else’s. You restart the server while fielding calls left, right and center, but are unable to answer any client queries. Your hands are completely tied…and now the server is beeping furiously…what’s going on??!
You’re not just in crisis mode, you’re on damage control as you call every tech you can think of, trying to find one who can come NOW.
Not exactly the day you had planned.
The Break/Fix Days Are Gone
Previously, businesses only addressed their IT needs when something broke. A few hours down meant little in the scope of things. In today’s fast world, businesses rely heavily on IT and downtime just isn’t an option. Even the legalities of simply restoring financial, legal or medical files after a breach raises issues.
The cost of break/fix is now too high, both financially and emotionally.
Simply put, your IT services are remotely monitored and proactively managed by a professional, external business. Your Managed Service Provider (MSP) runs regular diagnostics on equipment to identify impending failure and resolves problems before they happen.
Benefits of Managed Services
Small to medium businesses in particular benefit from managed services, because they don’t usually have an on-site technician to oversee the multiple systems in use. By subscribing to a managed service provider, businesses can have reduced labor costs, access to a knowledge base, future-pacing, better data security and reduced downtime. Businesses can also know exactly what their upcoming costs are and plan accordingly.
Some of the managed services we can provide are:
Remote support – This allows us to help you quickly without needing to be on-site.
Hardware monitoring – We monitor your servers and workstations to catch hardware failures before they happen.
Managed anti-virus – We make sure your anti-virus is up to date and take immediate action if an infection occurs.
Patch management – We make sure your computer’s operating system is up to date, closing access to known vulnerabilities as soon as possible.
How much down time can your business afford? Give us a call.
STILL HAVEN'T FOUND WHAT YOU'RE LOOKING FOR?
We offer such a wide range of services its hard to list on our websites. If you feel you have not found what your looking for please reach out to us so we can have a one to one consultation.
You can email us with your requirements and on of our specialist account managers will get back in touch. We aim to answer all emails within 1 working day
Prefer to speak via live chat. Our accounts team are available 9AM – 5PM Mon – Fri CST
We know how hard it is to find the right people for the job. Let us work with you and understand your needs. Book a consultation and lets start that journey together